polycom phone headset not working

Tap the headset you want to pair and tap Add to begin the pairing process. If the USB connection is.

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Electronic hookswitch must be enabled according to the brand of headset you are using.

. Welcome to the Polycom Community. Unplug your AC power wait 10 seconds then reconnect. Press the Menu button.

If you have a Yealink WH62 or WH63 to reset your headset follow the quick steps below. After your headset is added the Manage BT Headsets screen. Its usually just a simple fix1.

Make sure that the microphone is not muted. For phones with software older than. If your microphone is not working check the following.

Ive seen the same top 5 causes of Voice-over-IP phones not working. An Adding device message displays. This is most likely caused by the wrong headset adapter.

Using the headset can cause mute failure and phone reboots. Hold the PC and phone button at the same time for 6 seconds until the. Jabra Pro 920 or Jabra Pro 925 with latest firmware Jabra Link 14201-17 Jabra 8800-00-75 for Polycom IP 320 IP 321 IP 330 or IP 331 Used in combination with one of the.

If the phone does not have a Registration selection on the menu it may have older software. Try using the headset If you have the Yealink WH67 or WH66 to reset your headset follow the steps below. Simple remedies explain in plain terms.

Please work directly with your Polycom reseller and the Headset seller. If you purchase a headset for your Polycom telephone and when plugging into the headset port of your Polycom phone it does not work you may have to set-up the headset port to accept a. The headset jack is identified by a small label.

Under the Playback tab right click the headset and click. To check the version go to MenuThis Phone. Blackwire 300 and Blackwire 500 are not recommended with Polycom VVX series phones.

How to Connect a Wired Headset A wired headset plugs directly into a desk phone using a headset jack located on the back of the phone. So because there was no real response from the Polycom folks on this community regarding the failed handset issue I purchased another new CX600 from Ebay. Make sure the headset is selected as the default device in the PC under both the Sound Recorder and Playback options.

Mute works local to the headset. Try a full reset. Make sure the USB connection is not loose.

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